Parking Management McDonald’s
Complete Parking Solution
Location
Nationwide
About the Partnership
Intelli-Park has partnered with McDonald’s fast-food restaurants for almost 20 years, providing tailored parking management solutions to more than 130 sites across the UK. This longstanding relationship is built on a shared commitment to operational excellence and customer satisfaction. By understanding McDonald’s site-by-site requirements, Intelli-Park delivers bespoke services that ensure seamless parking experiences and contribute to the smooth operation of each individual restaurant.
Whether the site requires advanced technology, on-site parking wardens, or a combination of both, Intelli-Park’s flexible approach ensures the right strategy is deployed to meet operational goals and enhance the customer experience.
The ability to customise solutions highlights the strength and adaptability of the partnership, maintaining consistent service quality across a diverse range of environments throughout the country.
Our Solutions
ANPR (Automatic Number Plate Recognition)
Intelli-Park’s ANPR system offers a fully automated enforcement process, from detecting potential parking contraventions to issuing Parking Charge Notices (PCNs).
Managed by Intelli-Park’s in-house operations team, the ANPR system ensures:
- High-definition imaging that adheres to National ANPR Standards for Policing (NASP).
- Seamless integration with our iHub Insights platform for real-time data.
- Automated reporting and a live reporting portal tailored to McDonald’s needs.
- Enhanced security and operational efficiency.
The installation process is meticulously handled, beginning with technical surveys and risk assessments, and culminating in rigorous testing before going live. Intelli-Park ensures ongoing camera maintenance throughout the contract duration.
Parking Wardens
To complement the technology, Intelli-Park provides on-site parking wardens during peak trading hours. These operatives are highly trained to:
- Ensure specific bays, such as those reserved for Click & Collect and disabled bays, are being used correctly.
- Deliver exceptional customer service, aligned with McDonald’s values.
Wardens also undergo client-specified training, ensuring they can address site-specific needs and contribute to a positive customer experience.
iWarden Technology
The iWarden system combines real-time ticketing with time-stamped images of offending vehicles. Key benefits include:
- Immediate uploading of evidence to the client extranet and offender portal.
- Comprehensive reporting on parking usage and violations.
- Enhanced tracking of operatives’ location and productivity through GPRS.
Having a Positive Impact
Intelli-Park’s solutions have delivered multiple benefits to McDonald’s sites across the UK, enhancing both operational efficiency and customer satisfaction. Clients frequently highlight the improvements brought about by Intelli-Park’s parking solutions.
Jennie Hall from Bristol shared, “Intelli-Park have vastly improved parking issues on our sites,” showcasing the immediate impact on-site operations. In Portsmouth, David Emerson noted, “The Intelli-Park team had us up and running quickly provided a complete, perfect solution for our site,” emphasising the efficiency and tailored nature of the implementation.
Marie Flemming from Birmingham added, “The solutions cover all our parking problems, and Intelli-Park is always on hand when needed. Virtual permit management works brilliantly for us.” Her feedback further highlights the adaptability and practicality of Intelli-Park’s systems in addressing site-specific challenges.
These testimonials reflect the added value of Intelli-Park’s services, highlighting the positive experiences of our McDonald’s clients and the successful outcomes achieved through this longstanding partnership.
Implementation
Intelli-Park works closely with McDonald’s to ensure a smooth and efficient implementation process for each site. The journey begins with the development of a bespoke proposal, created in collaboration with McDonald’s account managers to address specific site needs. Once approved, a formal contract is issued alongside detailed terms and conditions.
Following contract approval, the logistics team liaises with McDonald’s to schedule installations and manage the implementation of the tailored solution. Once all installations are complete and thoroughly tested, the service launches in consultation and agreement with McDonald’s, ensuring seamless integration into daily operations.
Throughout the partnership, Intelli-Park provides dedicated operational support, monitoring site performance and responding proactively to client needs to maintain high service standards.
Contact UsAdditional Services
Health and Safety Reporting
Regular checks conducted by operatives to identify and address site hazards.
Crime Deterrents
Support for crime prevention campaigns and training for staff.
Marshalling
Additional staff for congestion management during peak times.
Client Reporting
Our built-in iHub Insights software provides clear visibility of key site metrics like capacity, peak times, revenue, PCNs, and more.
Conclusion
Our partnership with McDonald’s is a testament to Intelli-Park’s commitment to delivering innovative, client-focused solutions. By tailoring our services to meet the unique needs of each site, we’ve helped McDonald’s enhance the efficiency and monitoring of their parking operations, ensuring an excellent experience for their customers.
We take great pride in the success of this collaboration and are thrilled to be a trusted partner as McDonald’s continues to expand its estate. Intelli-Park looks forward to supporting their growth and delivering the same high-quality service across future locations.
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