Frequently Asked Questions
How do I get started with Intelli-Park’s parking management solutions?
+
To get started simply fill out this form, and a member of the team will get back in touch to make all the arrangements.
Does Intelli-Park provide reporting and analytics for site owners?
+
Yes, Intelli-Park's iHub is free of charge and offers detailed reporting and analytics on parking usage, violations, payments, space occupancy and more.
How does Intelli-Park handle personal data and privacy?
+
Recently accredited with ISO-14001, Intelli-Park adheres to all relevant privacy laws and regulations, ensuring that any personal data collected, such as license plate numbers, is securely stored and used solely for parking management purposes.
What happens if the parking system is not working correctly at my site?
+
Intelli-Park provides technical support with dedicated account managers, who will resolve any issues that may arise with the system, ensuring that parking management runs smoothly.
Does Intelli-Park provide a mobile app for managing parking?
+
No, but our services are fully integrated with a number of trusted mobile parking app providers including RingGo, Your Parking Space and Just Park.
Can Intelli-Park’s system integrate with my existing parking management infrastructure?
+
Yes, Intelli-Park’s solutions can be integrated with most existing parking infrastructure, including payment systems, barriers, and sensors.
Is there a contract required to use Intelli-Park’s services?
+
Yes, Intelli-Park typically enters into service agreements with parking site owners to ensure clear terms of service and deliver optimal management solutions.
Can I customise parking rules and regulations at my site?
+
Yes, Intelli-Park allows site owners to tailor parking rules to their specific needs, such as time limits, restricted areas, or designated parking zones.
Do you provide signage and communication materials for my site?
+
Yes, Intelli-Park provides clear signage to inform drivers about parking regulations, payment methods, and consequences for violations.
What are the benefits of using Intelli-Park’s solutions for my parking facility?
+
Benefits include; reduced need for manual monitoring, improved compliance with parking regulations, better space utilisation, a seamless experience for drivers, and increased revenue through automated payment, pre-booking and enforcement.
How does Intelli-Park handle the enforcement of parking restrictions?
+
Intelli-Park’s systems automatically detect violations (e.g., overstays, unauthorised parking), these are then double checked by agent to ensure accuracy. If legitimate we issue the PCN, ensuring that enforcement is consistent & fair.
Can Intelli-Park help me manage payments and PCNs?
+
Yes, our solutions integrate automated payment systems and PCN enforcement features, allowing users to pay for parking seamlessly while ensuring that PCNs are issued fairly for violations.
How can Intelli-Park help me enforce parking regulations on my site?
+
Intelli-Park uses a combination of signage, smart sensors (eCams), ANPR cameras, parking wardens and automated enforcement tools to ensure compliance with parking rules, issue PCNs (Parking Charge Notices) for violations, and manage parking space availability.
How much will it cost to set up a parking enforcement system on my site?
+
For most sites nothing, Intelli-Park absorb all installation costs. Once the system is installed, we recoup costs from revenue generated via PCNs (Parking Charge Notices) which is also shared with the client.
Can I cancel PCNs issued on my site?
+
Of course, we will enforce all parking regulations you request for your car park. If you wish to cancel a PCN for any reason, just reach out with a quick explanation to your dedicated account manager, and they’ll be happy to help.
Are PCNs enforceable by law?
+
In a word, yes. When a motorist enters your car park, they are entering private property and must abide by the rules of the site. So long as the rules of usage are fair and clearly signposted, the motorist must stick to said rules or pay any incurred PCNs should they break the rules.
What types of sites can benefit from Intelli-Park’s parking management services?
+
Our solutions are ideal for a wide range of locations, including commercial properties, shopping centres, office buildings, public spaces, residential areas, and event venues.
How do Intelli-Park’s parking management solutions work?
+
Intelli-Park uses advanced technologies like Automatic Number Plate Recognition (ANPR), parking wardens, and digital payment systems to ensure that parking rules are adhered to, and parking spaces are efficiently managed.
What does Intelli-Park do?
+
Intelli-Park offers comprehensive parking management solutions to help businesses enforce parking regulations, optimise space, and improve the parking experience in both private and public spaces.
Got a question that isn't here? Get in touch using the form below!
Contact Us
