Retail Parking Management

Retail Parking Solutions

Retail parks and shopping centres require different approaches to parking management, but our bespoke retail parking solutions ensure fairness, efficiency, and customer satisfaction in any scenario. With expertise in retail parking management, we deliver smart parking systems that benefit both operators and users of busy retail sites, prioritising convenience over penalties.

Retail Car Park Management

Retail parks often offer free parking but enforce maximum stay or time-of-use restrictions. This means spaces are available for shoppers during busy periods but discourages loitering or unauthorised parking after hours.

The most effective retail parking solution is ANPR (Automatic Number Plate Recognition), which requires cameras at entry and exit points in car parks. The cameras monitor vehicle movements and issue PCNs (Parking Charge Notices) to drivers who overstay or park at unauthorised times. And because it’s easy to lose track of time when shopping, grace periods are always applied.

To further ensure compliance, eCams or patrol wardens can manage restricted-use spaces such as disabled bays and parent-child parking. Wardens can verify Blue Badges, while eCams ensure that vehicles are parked carefully within designated bays.

As passenger cars grow larger, there is a growing need for this vigilance in retail centres. For even bigger vehicles like vans, our eCams provide an extra layer of monitoring to prevent vehicles from taking up multiple spaces, helping to keep parking efficient and organised.

Shopping Centre Car Park Management

Shopping centre car park management is about delivering convenience and optimising efficiency for shoppers entering and leaving car parks. ANPR systems integrate seamlessly with pay machines, offering an increasingly fast and (normally) paperless experience.

When shoppers arrive, ANPR cameras record their licence plate. When they’re ready to leave, drivers simply enter their vehicle registration into a pay machine, which calculates the charge based on their stay. With built-in grace periods and no need for pay-and-display tickets, this process is quick and hassle-free.

Intelli-Park pay machines are sleek, secure and easy to use, providing a positive, effortless parking experience while protecting payment data.

Additional features that make all the difference

Disabled bays and Parent and Child parking spaces: We can monitor restricted parking spaces with eCams or wardens, ensuring they are available only to those who need them. Quick to install, our solar-powered eCams capture number plates with exceptional precision, even in busy car parks, protecting restricted parking and minimising breaches.

Parking Patrol Services (PPS): Where there is a need to verify Blue Badges or manage specific requirements, our parking wardens add a human touch, providing friendly customer service that can improve visitors’ experience.

Why our solutions work

Our systems prevent misuse in retail parks, such as workers using retail parking as part of their commute to work. In shopping centres, integrated ANPR and pay machines play an important role in optimising traffic flow and payment processing. In all scenarios, the result is a better customer experience that will ensure shoppers keep coming back.

Contact us to learn more about practical, fair parking solutions for retail and shopping centres.